Operation of the ERP system
- Ensuring the smooth operation of the ERP systems, with a focus on Sage 100
- Administration of ERP applications, including user and permission management
- Maintenance of interfaces to third-party systems
- Monitoring system availability and performing error analysis
- Coordination of Updates and Version Releases
User Support
- First- and second-level support for ERP users
- Analysis and resolution of system issues
- Advising business units on questions regarding ERP processes
- Creation and maintenance of documentation and work instructions
- Conducting user training sessions
Process optimization and project support
- Collaboration on ERP projects
- Support for international rollouts
- Conducting tests and preparing documentation
- Supporting the team in implementing global standards
- Support for data migrations
- Creating and maintaining SQL queries and database reports