Medical Science Liaison (m/f/d) Anterior Segment

Interactions with KOLs

• Develop professional relationships with the healthcare community, particularly key opinion leaders, through peer-to-peer contact
  1. Drive a strategic Key Opinion Leader (KOL) plan, cultivating collaborative relationships with current and future thought leaders in academic and clinical medicine at the local, national, and international level
• Facilitate the generation of clinical and preclinical scientific data on company products
• Maintain scientific expertise of company products and, related diagnostic and therapeutic areas
• Provide scientific information and educational support to internal (PMs, R&D, Academy, Sales and Marketing) and external (customers) stake holders                                                      
• Provide fair and balanced information on the benefits and risks of products to internal (PMs, R&D, Academy, Sales and Marketing) and external (customers) stake holders
• Obtain feedback and advice about company products or pipeline through peer-to-peer interactions and/or advisory boards
• Spend time in the field to gain market and clinical insights
• Train and develop speakers on the company’s products
• Effectively leverage a KOL relationship to positively position a product along its lifecycle
• Work closely with Marketing team members to drive physician engagement opportunities at key tradeshows

Market Analysis

• Maintain constant surveillance and awareness of the market and effectively identify customer needs and trends
• Maintain awareness of competitive products, potential competitive products, competitors, and competitor capabilities
• Collect and analyze data on competitors and help to organize this data into meaningful information
  1. Effectively transfer this information to PM team members to be used in the development of a new product
• Identify strengths and weaknesses of proposed products relative to the competition, anticipate competitive responses, and consider competitive actions in the development of sales projections
• Develop and lead execution of comprehensive competitive response plans in conjunction with Marketing team members

Support Research Endeavors

• Act as a conduit for unsolicited, investigator-initiated research proposals by facilitating the approval, completion, presentation, and publication of studies
• Identify investigators appropriate for clinical trials
• Support the Clinical Trials team with study protocol design
• Increase knowledge in the community of product or pipeline research activities

Maintain Scientific Expertise of Products and Related Diagnostic/Therapeutic Areas

• Keep informed of cutting edge research and literature 
• Attend scientific meetings and symposia
• Provide synopsis of information presented to internal colleagues 
• Gather business intelligence and report back to the company
• Ensure that PM, Clinical Affairs, R&D, Academy, Sales and Marketing colleagues receive internal training by expert external guests and internal colleagues

Provide Scientific Information and Educational Support

• Deliver presentations to the health care community and decision makers
• Support medical or scientific activities at conferences or meetings by way of working with Education team members to create and provide company-approved slides to KOLs
  1. Assist in the creation of educational materials, including PowerPoint presentations for distribution to doctors, operators, business partners and sales representatives
• Conduct medical educational training for internal team members and partners
• Enable manuscript submissions to peer reviewed journals by guiding, co-authoring, and/or reviewing/editing 
• Accountable for management and development of the Clinical Evaluation process, including literature search and generation of a clinical evaluation plan and clinical evaluation report
• Utilize post-market study data and physician relationships to drive national and regional podium presentations
• Work with Marketing, Education and Sales team members to identify messaging of product line in order to determine and communicate educational needs
• Assist in the creation of marketing materials by providing scientific/clinical information, proofreading, and facilitating direct communication links between Marketing team members and KOLs
• Support requests for customer proposals and presentations and ensure all relevant materials exist to support the product
• Assist PM team members in the clear communication of product features and ideas to be implemented by R&D, in Polarion

• Successfully completed natural science or engineering studies
• Professional experience in product management of medical devices
• Extensive product and application knowledge

• Patient focused integrity is key 

• Demonstrate keen listening skills to understand what customer are truly asking for
• Know when to stop talking and listen
• Do not pre-assess an individual or situation and think that he or she has all the answers
• While the MSL must have clinical credibility, an effective MSL needs to understand that there will be commercial ramifications that tie to the clinical strengths of the product and appreciate that aspect

• Effective and Timely communication to internal and external clients 
• Keep external or internal stakeholders informed periodically 
• Ensure that information is not lost
• Be able and willing to communicate with all levels of the organization

• An MSL must be versatile and able to anticipate the needs of customers (both internal and external), be well spoken both with clinical knowledge as well as everyday knowledge 
• Be able to speak at various levels, be it to technicians, optometrists, ophthalmologists, specialists, or researchers
• Be able to weather the tremulous periods of a shallow pipeline or a product line that is nearing the end of its life cycle
• What may be a company directive today, may be something completely different tomorrow: Be able to recognize this and start focusing on this new direction

• Opportunities for mobile working to achieve a good work-life balance
• Flexible working hours on a basis of trust
• Company bike for private use as part of a bike leasing offer
• Fitness allowance for Pfitzenmeier, Venice Beach, FitBase and Urban Sports Club
• Attractive, performance-oriented remuneration
• Training and development opportunities and a digital learning platform
• Cost subsidy for the job ticket
• Company pension scheme
• Weekly fruit basket and free drinks such as water, coffee and tea on site
• Parking facilities and bicycle storage
• Presents for company anniversaries
• Regular employee events
• Numerous discounts for online shopping through corporate benefits